Shipping policy

 

Shipping Policy for www.bestbudsspirits.com

Effective Date: 01.03.2025

1. General Shipping Terms

  • Order Processing: All orders are processed within 5 business days. Customers will receive a confirmation email with tracking information once their order has been dispatched.

  • Shipping Rates: Shipping costs are calculated based on the destination, weight, and dimensions of the package. Applicable shipping charges will be displayed at checkout.

  • Delivery Times: Estimated delivery times vary by destination and will be provided at checkout. Please note that delivery times are estimates and not guaranteed.

2. Shipping Within the European Union (EU)

  • Eligible Destinations: We ship to all EU member countries.

  • Legal Compliance: Customers are responsible for ensuring that their purchase complies with local laws and regulations regarding the importation and consumption of alcoholic beverages.

  • Age Verification: By placing an order, customers confirm that they are of legal drinking age in their country of residence.

  • Excise Duties and Taxes: All applicable taxes and excise duties are included in the product price.

3. Shipping to Non-EU Countries

  • Special Agreement Required: For orders shipping to non-EU countries, customers must contact us at info@bestbudsspirit.com to establish a special shipping agreement. This process ensures compliance with international shipping regulations and addresses any additional requirements.

  • Customs and Import Duties: Customers are responsible for any customs duties, taxes, or fees imposed by the destination country. We recommend checking with local customs authorities for information on potential charges.

  • Shipping Restrictions: Due to varying international regulations, some destinations may have restrictions on the importation of alcoholic beverages. It is the customer's responsibility to verify that their order complies with local laws.

4. Purchase Quantity Limitations

  • Household Quantity Limits: To promote responsible consumption and comply with regulatory guidelines, customers may purchase up to 10 units of a single product per order.

  • Bulk Orders: For orders exceeding household quantities, please contact us at info@bestbudsspirit.com to discuss potential accommodations.

5. Damages and Issues

  • Damaged or Defective Items: If an order arrives damaged or defective, please contact us immediately at info@bestbudsspirit.com with your order number and photos of the damaged items. We will assess the issue and work towards a satisfactory resolution.

6. Contact Information

For questions or concerns regarding our shipping policy, please contact us at:

  • Email: info@bestbudsspirit.com

Disclaimer: This shipping policy is subject to change without prior notice. Customers are encouraged to review the policy periodically for any updates.